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Managed IT Solutions
TECHNICAL SUPPORT OUTSOURCING
Computer Tuners is your augmented IT team, ready to assist you with all your technical woes, from cloud computing challenges to IT project management. We offer managed helpdesk services and network management as a service, ensuring that technical support outsourcing is seamless and efficient.
LET CTC BE YOUR IT TEAM
AUGMENT YOUR IT TEAM WITH CLOUD COMPUTING EXPERTISE
IMPROVE YOUR WORKFLOWS THROUGH EFFECTIVE IT PROJECT MANAGEMENT
EXPAND YOUR IT CAPABILITIES WITH MANAGED HELPDESK SERVICES AND NETWORK MANAGEMENT AS A SERVICE
FILL GAPS IN YOUR IT ECOSYSTEM
TUNE UP YOUR SECURITY POSTURE WITH BEST THREAT PROTECTION CONSULTING, WHILE LEVERAGING CLOUD COMPUTING TO ENHANCE YOUR IT PROJECT MANAGEMENT. EXPLORE MANAGED HELPDESK SERVICES AND NETWORK MANAGEMENT AS A SERVICE FOR OPTIMAL TECHNICAL SUPPORT OUTSOURCING.
SCALE YOUR BUSINESS UP OR DOWN
STAY AGILE WITHOUT OVERCOMMITTING RESOURCES THROUGH CLOUD COMPUTING
REDUCE OPERATIONAL COSTS WITH MANAGED HELPDESK SERVICES
ACCESS SPECIALIZED SKILLS AND EXPERTISE IN IT PROJECT MANAGEMENT AND NETWORK MANAGEMENT AS A SERVICE
MANAGED HELPDESK SERVICES
INNOVATING YOUR APPROACH FOR ENGAGING YOUR TEAM THROUGH CLOUD COMPUTING AND SUPPORTING YOUR CUSTOMERS WITH IT PROJECT MANAGEMENT, MANAGED HELPDESK SERVICES, AND NETWORK MANAGEMENT AS A SERVICE.
NEXT GENERATION IT OPERATIONS
TRANSFORM YOUR IT ENVIRONMENT TO MEET THE EVER-GROWING DEMANDS OF CLOUD COMPUTING. OUR MODERN APPROACH ENHANCES COLLABORATION, INNOVATION, & EFFICIENCY IN IT PROJECT MANAGEMENT.
ADVANCED CONTROL: GAIN CENTRALIZED MANAGEMENT ACROSS YOUR NETWORK WITH INTUITIVE TOOLS TO SIMPLIFY COMPLEXITY & ENHANCE DECISION-MAKING THROUGH MANAGED HELPDESK SERVICES.
MULTI-CLOUD VISIBILITY: MONITOR, OPTIMIZE, & SECURE ASSETS ACROSS AWS, AZURE, GOOGLE CLOUD, & PRIVATE ENVIRONMENTS FROM A SINGLE PANE OF GLASS, UTILIZING NETWORK MANAGEMENT AS A SERVICE.
STRONGER EFFICIENCY: AUTOMATE TASKS & BOOST TEAM PERFORMANCE WITH TECHNICAL SUPPORT OUTSOURCING.
POWERFUL DIGITAL SUPPORT TOOLS
GIVE COMPANY TIME BACK & LEAVE THE RESEARCH TO COMPUTER TUNERS! LEVERAGE OUR SUITE OF DIGITAL TOOLS TO AUGMENT YOUR BUSINESS'S TICKETING SYSTEM, ENSURING POWERFUL PROTOCOLS AND WORKFLOWS THROUGH CLOUD COMPUTING.
USE DIGITAL TOOLS TO SEND ALERTS TO MULTIPLE TEAMS WITH CTC RMM (REMOTE MONITORING & MANAGEMENT), OUR PSA/ITSM (TICKETING SYSTEM/SERVICE MGMT), & ITOM (IT OPS MANAGEMENT) WHILE BENEFITING FROM MANAGED HELPDESK SERVICES FOR ENHANCED IT PROJECT MANAGEMENT.
ENJOY REMOTE CONTROL OF ALL IT SYSTEMS TO DEPLOY, MONITOR, REMEDIATE, AND MORE FROM MOBILE DEVICES, LAPTOPS, DESKTOPS, AND TABLETS, ALL SUPPORTED BY NETWORK MANAGEMENT AS A SERVICE AND TECHNICAL SUPPORT OUTSOURCING!
RESPONSIVE HELPDESK COMPANION
Your team shouldn’t have to wait when tech goes wrong. Our managed helpdesk services are fast, friendly, and backed by real engineers who understand your environment. With our cloud computing solutions, we ensure your IT project management runs smoothly.
Live, human support: Enjoy direct access to trained technicians who resolve issues efficiently, enhanced by AI integration. Our technical support outsourcing gives you peace of mind, knowing that expert assistance is just a call away.
Personalized support: We know your users, infrastructure, and priorities, enabling faster resolutions and fewer escalations, especially in network management as a service.
Multi-channel convenience: Submit tickets by email, phone, or portal with tracked response times and clear communication, ensuring your IT needs are always met promptly.
NETWORK MANAGEMENT AS A SERVICE
NMaaS is transforming how network infrastructure is scaled by leveraging cloud computing technologies. This innovative approach allows for efficient IT project management, ensuring that resources are utilized effectively. Additionally, with network management as a service, organizations can benefit from streamlined operations and enhanced performance. The integration of managed helpdesk services and technical support outsourcing further supports businesses in maintaining their network infrastructure, allowing them to focus on core activities while ensuring reliable connectivity.
SEAMLESS INTEGRATION
OUR SOLUTIONS FIT INTO YOUR BUSINESS, NOT THE OTHER WAY AROUND.
UNIFIED TECH STACK: WE INTEGRATE CLOUD COMPUTING, ON-PREM, NETWORKING & SECURITY INTO A SINGLE, WELL-MANAGED ECOSYSTEM.
ZERO DOWNTIME TRANSITIONS: OUR IT PROJECT MANAGEMENT STRATEGIES PRIORITIZE BUSINESS CONTINUITY WITH MINIMAL DISRUPTION.
TOOL OPTIMIZATION: WE CONSOLIDATE OVERLAPPING TOOLS TO STREAMLINE WORKFLOWS FOR EFFICIENCY & CLARITY, ENHANCING YOUR TECHNICAL SUPPORT OUTSOURCING CAPABILITIES.
MSP-CENTRIC DELIVERY: DESIGNED FOR GROWING TEAMS, OUR MANAGED HELPDESK SERVICES SCALE WITH YOUR BUSINESS AND SUPPORT YOUR GOALS FROM DAY ONE, INCLUDING NETWORK MANAGEMENT AS A SERVICE.
End-to-End Infrastructure Excellence
WE MANAGE THE LIFECYCLE OF YOUR INFRASTRUCTURE ~ EACH LAYER OF YOUR TECHNOLOGY STACK IS BUILT FOR RESILIENCE, SECURITY & PERFORMANCE IN THE CONTEXT OF CLOUD COMPUTING.
ARCHITECTURE BUILT TO SCALE: OUR SOLUTIONS ARE CLOUD-FIRST, HYBRID, OR REMOTE-HEAVY, DESIGNED WITH AGILITY IN MIND TO SUPPORT YOUR IT PROJECT MANAGEMENT NEEDS.
SECURE BY DESIGN: EVERY SOLUTION IS HARDENED TO INDUSTRY STANDARDS, WITH LAYERED SECURITY INTEGRATED FROM THE GROUND UP, ENSURING YOUR DATA IS PROTECTED.
LIFECYCLE MANAGEMENT: WE OVERSEE PROCUREMENT, IMPLEMENTATION, MONITORING, AND SUPPORT, INCLUDING MANAGED HELPDESK SERVICES TO ASSIST YOUR TEAM.
AGNOSTIC APPROACH: WE PROVIDE NETWORK MANAGEMENT AS A SERVICE, OFFERING THE BEST TECHNOLOGIES BASED ON YOUR NEEDS AND SUPPORTING YOUR TECHNICAL SUPPORT OUTSOURCING STRATEGIES.
MEASURABLE RESULTS
WE DON’T JUST DELIVER SOLUTIONS ~ WE PROVE THEIR VALUE. EVERY ENGAGEMENT INCLUDES BENCHMARKS, REPORTING, & OUTCOMES THAT ALIGN WITH YOUR BUSINESS GOALS, WHETHER YOU'RE UTILIZING CLOUD COMPUTING OR IT PROJECT MANAGEMENT.
PERFORMANCE DASHBOARDS: GAIN REAL-TIME VISIBILITY INTO UPTIME, USAGE, & SLAS~ HOLD YOUR TECHNOLOGY ACCOUNTABLE WITH OUR MANAGED HELPDESK SERVICES.
QBR & ROI-DRIVEN STRATEGY: OUR SOLUTIONS ARE BUILT TO REDUCE OVERHEAD, IMPROVE PRODUCTIVITY & PROTECT THE BOTTOM LINE~ METRICS & DATA HELP YOU TRACK PROGRESS IN NETWORK MANAGEMENT AS A SERVICE.
COMPLIANCE & READINESS METRICS: STAY ON TRACK WITH HIPAA, SOC 2, & CMMC READINESS, ENSURING MEASURABLE IMPROVEMENTS THROUGH TECHNICAL SUPPORT OUTSOURCING.
We specialize in integrating technology that works harmoniously across your environment, including cloud computing solutions, to reduce friction, maximize uptime, and eliminate vendor chaos. Our expertise in IT project management and managed helpdesk services ensures that you receive seamless support. Additionally, we offer network management as a service and technical support outsourcing to enhance your operational efficiency.
