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MANAGED SOLUTIONS
TECHNICAL SUPPORT OUTSOURCING
COMPUTER TUNERS IS YOUR AUGMENTED IT TEAM READY TO HELP YOU NAVIGATE THROUGH ALL YOUR TECHNICAL WOES!
LET CTC BE YOUR IT TEAM
AUGMENT YOUR IT TEAM
IMPROVE YOUR WORKFLOWS
EXPAND YOUR IT CAPABILITIES
FILL GAPS IN YOUR IT ECOSYSTEM
TUNE UP YOUR SECURITY POSTURE
BEST THREAT PROTECTION CONSULTING
LEVERAGE CLOUD COMPUTNG
SCALE YOUR BUSINESS UP OR DOWN
STAY AGILE WITHOUT OVERCOMMITING RESURCES
REDUCE OPERATIONAL COSTS
SPECIALIZED SKILLS AND EXPERTISE
MANAGED HELPDESK SERVICES
INNOVATING YOUR APPROACH FOR ENGAGING YOUR TEAM AND SUPPORTING YOUR CUSTOMERS
NEXT GENERATION IT OPERATIONS
TRANSFORM YOUR IT ENVIRONMENT TO MEET THE EVER-GROWING DEMANDS OF CLOUD COMPUTING. OUR MODERN APPROACH BRINGS ENHANCED COLLABORATION, INNOVATION, & EFFICIENCY
ADVANCED CONTROL: GAIN CENTRALIZED MANAGEMENT ACROSS YOUR NETWORK W/ INTUITIVE TOOLS T0 SIMPLIFY COMPLEXITY & ENHANCE DECISION-MAKING.
MULTI-CLOUD VISIBILITY: MONITOR, OPTIMIZE, & SECURE ASSETS ACROSS AWS, AZURE, GOOGLE CLOUD, & PRIVATE ENVIRONMENTS FROM A SINGLE PANE OF GLASS.
STRONGER EFFICIENCY: AUTOMATE TASKS & BOOST TEAM PERFORMANCE.
POWERFUL DIGITAL SUPPORT TOOLS
GIVE COMPANY TIME BACK & LEAVE THE RESEARCH TO COMPUTER TUNERS! LEVERAGE OUR SUITE OF DIGITAL TOOLS TO AUGMENT YOUR BUSINESS'S TICKETING SYSTEM ENSURING POWERFUL PROTOCOLS AND WORKFLOWS.
USE DIGITAL TOOLS: TO SEND ALERTS TO MULTIPLE TEAMS WITH CTC RMM (REMOTE MONITORING & MANAGEMENT), OUR PSA\ITSM (TICKETING SYSTEM/SERVICE MGMT), & ITOM (IT OPS MANAGEMENT).
ENJOY REMOTE CONTROL: OF ALL IT SYSTEMS TO DEPLOY, MONITOR, REMEDIATE AND MORE FROM MOBILE DEVICES, LAPTOPS, DESKTOP AND TABLETS!
RESPONSIVE HELPDESK COMPANION
YOUR TEAM SHOULDN’T HAVE TO WAIT WHEN TECH GOES WRONG. OUR HELPDESK IS FAST, FRIENDLY, AND BACKED BY REAL ENGINEERS WHO UNDERSTAND YOUR ENVIRONMENT.
LIVE, HUMAN SUPPORT: DIRECT ACCESS TO TRAINED TECHNICIANS WHO RESOLVE ISSUES EFFICIENTLY ~W/ AI INTEGRATION.
PERSONALIZED SUPPORT: WE KNOW YOUR USERS, INFRASTRUCTURE, & PRIORITIES ~ENABLING FASTER RESOLUTIONS AND FEWER ESCALATIONS.
MULTI-CHANNEL CONVENIENCE: SUBMIT TICKETS BY EMAIL, PHONE, OR PORTAL ~ WITH TRACKED RESPONSE TIMES & CLEAR COMMUNICATION
NETWORK MANAGEMENT AS A SERVICE
NMaaS CHANGING HOW NETWORK INFRASTRUCTURE IS SCALED
SEAMLESS INTEGRATION
OUR SOLUTIONS FIT INTO YOUR BUSINESS, NOT THE OTHER WAY AROUND.
UNIFIED TECH STACK: WE BRING TOGETHER CLOUD, ON-PREM, NETWORKING& SECURITY INTO A SINGLE, WELL-MANAGED ECOSYSTEM.
ZERO DOWNTIME TRANSITIONS: OUR DEPLOYMENT STRATEGIES PRIORITIZE BUSINESS CONTINUITY W/ MINIMAL DISRUPTION.
TOOL OPTIMIZATION: WE CONSOLIDATE OVERLAPPING TOOLS ~ STREAMLINE WORKFLOWS FOR EFFICIENCY & CLARITY.
MSP-CENTRIC DELIVERY: DESIGNED FOR GROWING TEAMS ~ SERVICES SCALE W/ YOUR BUSINESS & SUPPORT YOUR GOALS FROM DAY ONE.
End-to-End Infrastructure Excellence
WE MANAGE THE LIFECYCLE OF YOUR INFRASTRUCTURE ~EACH LAYER OF YOUR TECHNOLOGY STACK IS BUILT FOR RESILIENCE, SECURITY &PERFORMANCE.
ARCHITECTURE BUILT TO SCALE: CLOUD-FIRST, HYBRID, OR REMOTE-HEAVY, WE DESIGN INFRASTRUCTURE W/ AGILITY IN MIND.
SECURE BY DESIGN: EVERY SOLUTION IS HARDENED TO INDUSTRY STANDARDS, LAYERED SECURITY INTEGRATED FROM GROUND UP.
LIFECYCLE MANAGEMENT: WE OVERSEE PROCUREMENT, IMPLEMENTATION, MONITORING, &SUPPORT
AGNOSTIC APPROACH: BEST TECHNOLOGIES BASED ON YOUR NEEDS
MEASURABLE RESULTS
WE DON’T JUST DELIVER SOLUTIONS ~WE PROVE THEIR VALUE. EVERY ENGAGEMENT INCLUDES BENCHMARKS, REPORTING, &OUTCOMES THAT ALIGN W/ YOUR BUSINESS GOALS.
PERFORMANCE DASHBOARDS: REAL-TIME VISIBILITY INTO UPTIME, USAGE, & SLAS~ HOLD YOUR TECHNOLOGY ACCOUNTABLE.
QBR & ROI-DRIVEN STRATEGY: SOLUTIONS BUILT TO REDUCE OVERHEAD, IMPROVE PRODUCTIVITY & PROTECT THE BOTTOM LINE~ METRICS & DATA HELP YOU TRACK PROGRESS
COMPLIANCE & READINESS METRICS: HIPAA, SOC 2, & CMMC READINESS, W/ MEASURABLE IMPROVEMENTS
We specialize in integrating technology that works harmoniously across your environment ~reducing friction, maximizing uptime, and eliminating vendor chaos
